Frequently Asked Questions

Coaching offers reflection, practice, and accountability for situations where you question your ability or hold back under pressure. We work toward useful changes in your choices and actions.

No. Coaching and therapy can both support change, but they do different jobs. I offer goal-focused confidence and self-trust coaching, not mental-health diagnosis or treatment. If what you need is clinical care or crisis support, coaching is not the right service.

Adults who question their ability, struggle to give themselves credit, or hold back when pressure, visibility, or evaluation increases.

All sessions happen by Zoom video call. You'll receive a private link before each session. Choose a space where you can speak comfortably and join from a stable internet connection. I serve clients nationwide from Kansas City, KS.

Bring one situation you want to work through: an opportunity you’re questioning, a conversation you’re avoiding, or something you keep putting off. We’ll explore the block and work toward a useful next step. A single session gives one concern focused attention; it isn’t a promise to resolve every pattern behind it. The session is $150 for 60 minutes. Your appointment is confirmed automatically when you submit. The form does not take payment.

Tell me what you want to do differently and what has been getting in the way. We’ll talk about how coaching works, answer your questions, and explore whether working together makes sense. It is a free 30-minute conversation, not an enrollment or a free substitute for the paid focused session. Your appointment is confirmed automatically when you submit.

Confidence & Self-Trust Coaching runs for three months and includes 6 private, 60-minute sessions, normally every other week, for $1,200. You can review the agreement details before deciding whether to begin.

Those terms are not published yet. Jen will give you the legally reviewed agreement before enrollment, so you can read the cancellation and early-exit terms before deciding.

A payment plan is not currently listed as an approved option. Ask Jen what payment terms are available before making a commitment.

No. Instant-access downloads are final sale once purchased. For help applying a paid product, email support@risewithjen.com within 30 days. Each paid order includes one complimentary 30-minute Product Support Call with Jen.

Workshops, replay access, mini-trainings, and other low-ticket digital offers are generally non-refundable once access is granted. Report technical access issues within 7 days of purchase so we can help.

Self-paced courses have a 14-day conditional refund window. You must show genuine effort by completing the required first-step material, such as the first lesson, workbook exercise, or reflection assignment.

Email support@risewithjen.com with your name, purchase email, order number if available, and a brief explanation. Limited exceptions, including unresolved access issues, duplicate purchases, or circumstances required by law, are reviewed case by case.

Jen will provide the applicable terms before a paid session or coaching agreement is confirmed. This page does not publish unresolved legal or early-exit language.

Some coaching arrangements may include recordings with your explicit permission. You can decline or opt out at any time; the written scope for your coaching arrangement will state what is included.

If you're in crisis, please contact a licensed mental health professional, call 988 (Suicide & Crisis Lifeline), or go to your nearest emergency room. I am a life coach, not a therapist, and am not equipped to handle mental health emergencies.

Bring a situation where you’re questioning your ability, discounting your accomplishments, or finding it hard to use what you know under pressure. You do not need a polished answer or a perfect label.